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Three things decide it: the socket, the processor generations the motherboard supports, and the BIOS version installed. The quickest route is to send ServerDove the server model, or the Dell service tag or HPE serial number. The team will confirm which processors your system takes and whether a BIOS update is needed before the new processor is fitted.

Both generations use the LGA3647 socket, and many platforms launched with first-generation processors accept second-generation ones after a BIOS update. It is not universal, so confirm with the server model first. Update the BIOS while the old processor is still fitted, and replace both processors in a dual-socket server so they match.

Yes. Dual-socket servers need two processors of the same model. Mixing models, core counts or generations is not supported and the server will normally refuse to start or report an error. If you are adding a second processor, match the one already installed, or replace both with a new matched pair.

They are tiers within the Xeon Scalable family. Silver is the entry mainstream tier for two-socket servers, with lower clock speeds and slower maximum memory speed. Gold adds more cores, higher clocks and faster memory support. Platinum sits at the top, with the highest core counts and support for larger multi-socket systems. The right tier depends on the workload and licensing model.

The processors currently held in Doha are Intel Xeon. AMD EPYC processors can be quoted on request. EPYC uses its own sockets and platforms, so an EPYC processor only fits a server designed for it. Send the server model and the processor you are after by WhatsApp on +974 5521 2108 or by email to sales@serverdove.com.

When adding a second processor, yes: each processor needs its own heatsink, and some servers also need an extra fan or a different air shroud for the second socket. Some chassis use a larger heatsink for higher-wattage processors. When replacing a processor like-for-like, the existing heatsink is reused with fresh thermal paste.